Just a Business Decision

I have been laid off three times. During the process, each time I was reminded, as if this was all that mattered, that it was just a business decision. There is nothing personal about it. Jobs needed to be cut, my job was just one of the many that needed to be eliminated. Every time this happened, it was easy for me to see that it wasn’t personal. The company was moving operations or eliminating my department completely. My personal circumstances neither harmed nor helped me — it was irrelevant to the business decision that was made.

What is bothering me here is the phrase “just a business decision.” This absolves the laying off party of any culpability in the decision. People were looking at a spreadsheet of costs and then decided to make cuts. We had nothing personally against John Smith, we just had to cut payroll and poor John was one of the many positions on the spreadsheet we thought we could eliminate. Purely a rational decision based on facts.

Since this was, and as we are constantly reminded, purely a business decision then any emotional reaction towards the person using the spreadsheet is unwarranted. Yes, you were laid off, and yes, it has sent your life into a bit of chaos, but, it wasn’t personal. We have nothing against you personally. I looked at the data and this was what the data told me. Don’t get mad at me, get mad at the spreadsheet.

It is a facile way to avoid responsibility. If I could have made another decision, I would have. But the spreadsheet right? I have to follow the direction that the spreadsheet takes me.

It is annoying because it is a lie. Most companies gather the data on the spreadsheet for one reason and one reason only — eliminating jobs. This just isn’t some neutral gathering of data where after looking at the data it was obvious that jobs needed to be eliminated. Eliminating jobs is the whole reason for the spreadsheet.

The just business excuse removes any moral or human dimension from the decision process. Its all numbers. Data determines the action. It allows businessmen to do about anything as long as the balance shows a profit.

It is the reason why Jeff Bezos and Mark Zuckerberg find themselves watching wrestling on the White House lawn — something I can’t imagine either of them doing on a free week day night otherwise. They added up the figures and decided it was just better for their business to show up than risking pissing off some mad man who might use his governmental power to harass them.

Smart businessmen know the best way to keep clear of the growing irrationality of Trump is to go along with him. It is just good business. Nothing personal there.

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