Customer Service Apocalypse Part VIII – Looking for a Doctor is Raising my Blood Pressure.

My doctor told me to get a home blood pressure machine because my blood pressure was borderline high. I could monitor it with this machine. Well, I can now tell him what is causing my blood pressure to go up — looking for a doctor.

All I want is an eye doctor. My old eye doctor doesn’t take medicare, so I must find a new one. I went to the Medicare web site. Or, at least, I thought I went to the right website. There are two large groups of physicians in San Diego — Scripps and Sharp. My medicare card says Mercy which I assumed belong to Scripps because you always hear Scripps Mercy. This may or may not be right because I couldn’t speak to an actual person, I was live chatting.

After a bit of to and fro with the live chat lady, I finally asked is this the right number for Mercy Physician Group. She helpfully replied, “Sort of” and gave me a CS service number where I can talk to an actual person. I called it and was told to leave my number and that somebody would call me back soon. Soon. I don’t like the sound of that but I left my number any way.

In the meantime I now know that the surest way to raise my blood pressure is to try to find a doctor in my plan. Not a total loss that.

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