
The new container for the discount brand of detergent at Costco much more difficult to use than other containers. Notice there is no traditional handle you can use to carry the container. Instead there are two indentations in the plastic where you are supposed to place your hands, both hands mind you. As I prefer lifting these containers with one hand because it allows me to carry another bag with the other hand. I couldn’t get my hand to stretch across both indentations to carry so I was forced, after several attempts, to use two hands.
Now some people might not quibble about this but it was a hassle for me because my car is parked 30 plus stairs away from the landing where my house is. It means an extra trip to carry this one item that easily could be carried with one hand if it had a proper handle.
It’s not much better for simple pouring into the washing machine. With a proper handle, I can pour with one hand. With this container, I need two hands. It is an awkward process akin to a small child pouring milk into a glass.
I am entertaining the possibility that I don’t know the proper way to hold this container but then isn’t this just another product malfunction. If a customer has to read instructions in order to pick up your product comfortably and without awkwardness then the product has a design problem. Color me unimpressed.