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So I wanted to buy a book.

I avoid Amazon because I find Jeff Bezos business practices suspect, to say the least, but I needed to buy the book quickly and didn’t have it in me to try something new and Amazon is easy which is long way to go to say I had to buy a book from the horrible Jeff Bezos.

Somehow in the process of buying the Kindle book, I also bought the audio book. I didn’t want the audio book. I tried to return it. After about 15 minutes of fruitless reads of the “Help” pages. I surrendered. I would to talk to Customer Service. It took me a good few minutes to find the Customer Service phone number but I finally found the hidden icon. I was immediately informed that it would when be a half hour wait to actually talk to someone and they kindly informed that there were other avenues to get help for my problem. Do you really want to wait a half hour on hold when Chat can help you right now.

I tried Chat. I told Chat I wanted to return an audio book. Amazon had a drop down box for accidental purchase which means accidental purchases of audio books is a frequent problem. Now, I want to pause my rant to point out something this should be a red flag to whoever is in charge of their system that there is a problem with people accidentally purchasing audio books. If it happens so often that they have an actual drop down box for it means it happens a lot. But I am pretty sure that the accidental purchase of unwanted products is a benefit not a feature of their system. How much money does Amazon earn from accidental purchases from people who don’t realize they have accidentally purchases something. What a wonderful source of passive income for the company.

Anyway, I was cracking away with the Chat function when Chat told me I could only return an audio book if I paid with a credit card which was mystifying because I had paid with a credit card. Since Chat was convinced that Chat had resolved the problem Chat wouldn’t let me talk any longer about my problem. Whenever I tried to return to the subject of my accidental purchase, Chat reminded me that Chat couldn’t help because I needed to have purchased with a credit card. The matter was resolved as far as Chat was concerned. I am assuming Chat’s reluctance to discuss the matter any further was because Chat was an AI robot and not an actual person. I couldn’t change Chat’s mind because Chat didn’t have a mind to change.

I decided to wait for phone operator. It took about 20 minutes, so less than the half hour mentioned at the beginning of the call. I spoke to Mohamed who took all of one minute to resolve my problem. ONE MINUTE, I tell you. He also let me in on why I couldn’t get a refund from Chat because I needed to belong to some Audio Club to get the refund. This might explain why the system wouldn’t let me use the normal refund process. I wasn’t supposed to get one because I didn’t belong to the Audio Club. The system just lumped my accidental purchase under a general category of not buying with a credit card because that happened a lot more.

I was bothered that I shouldn’t get a refund for my accidental purchase. It was an accident after all. In a conversation that resembled a comedy show routine, Mohamed said that only club members could return audio materials but I reminded him that I accidentally purchased the audio item. Mohamed then said and that was why he was refunding my money. He just wanted me to know that, in the future, I couldn’t return audio materials. But what if I accidentally purchase it, well then Mohamed said he would refund. Which begs the question why not just use the regular Amazon return system instead of forcing me to call them and explain that I accidentally purchased an audio book.

Never mind, I am pretty sure that Mohamed didn’t understand the policy either. He was doing his job, and quite well I might add. Someone up the food chain wants customers to know that if they accidentally purchase an Audio book they aren’t supposed to get a refund unless they belong to the Audio Club. Mohamed ticked that box. He didn’t understand the policy any better than I did so he couldn’t explain the policy to me. He followed his company script and that was all that mattered.

There are several reasons for me to be irritated with this customer service encounter:

  1. A human being resolved my problem quickly and efficiently. The Chat robot and help pages were time consuming and utterly useless.
  2. Making it difficult to talk to an actual human being is unhelpful. The company is actively thwarting good customer service by giving a show of alternates that aren’t as good. I tried for a good 15 minutes to use the help pages and then tried for another 10 minutes with Chat. Neither could help me, a person could.
  3. I spent a good 45 minutes to get $5.44 back when a human being could have help me almost instantaneously. How is routing customers to ineffective tools and wasting your customer’s time helpful.
  4. I am starting to believe that this is all an intentional way for Amazon to get passive income. How many people give up trying to get a refund? Indeed I thought several times is this worth my time to get back a paltry $5.44. There were so many impediments in my way. First, I didn’t realize I had bought the audio book, then I couldn’t return it through normal return process, the “Help” pages were no help at all, Chat couldn’t help me and I had to wait 20 minutes to get a customer service agent. I am certain that there are people who would have given up and ka-ching and extra $5.44 in Jeff Bezos pockets.
  5. Why aren’t more human beings hired for customer service? Jeff Bezos is a billionaire numerous times over. Real live human beings are better customer service than all the self-help bull shit put in our way. They just are. So why not have the customer service phone prominently displayed on every page and properly staffed so a customer doesn’t have to wait long to get help.
  6. Also, and this over everything else think might matter to someone like Bezos, the whole process made me hate Amazon all the more. Yes, I will use Amazon under duress but I am willing to pay more to stop him from getting any more of money that is absolutely necessary.

Rant complete.

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I have to hand it to Donald Trump. He picks his targets wisely. Trans people are an infinitesimally small minority that most people don’t understand and don’t have any contact with. They are mostly an unknown, not likely to get people out into the streets. Immigrants can’t vote and are being blamed for many of the social ills that afflict the country. Their status is vulnerable because many are here illegally. Now, he has declared foreign drug smugglers as terrorists which gives the government the ability to blow them out of the water without trial. Brilliant. Trump gets to pick on two hated groups for the price of one — they are foreigners so they can’t vote and they are engaging in an illegal act so they aren’t very popular. Bingo.

Defending them is tantamount to saying I want drug smugglers importing their poison into the country. Is that what you want? It’s awkward position to have to defend but, then, defending despicable people is sometimes necessary to defend every citizen’s rights. So here goes nothing.

What is disturbing me is that I thought I understood my legal rights as a citizen. This understanding seems out of steps with what the Trump Administration believes. I thought that terrorists had the same rights as any ordinary thug. It seems like a regular old American drug dealer unloading drugs at a dock in an American city would be treated differently than the drug smugglers killed recently in the Caribbean. They should be given an opportunity to surrender and given an opportunity to explain themselves in court. Right?

As far as I can tell, they weren’t given an opportunity to surrender. Again this seems like a reasonable first step in any police action where lethal force might be used. Why kill the suspect when you can get them to surrender. But these suspects weren’t warned. This doesn’t seem like a difficult step to take. Put a helicopter in the air, have someone with a megaphone explain the situation to the trapped smugglers and give them an opportunity to surrender.

Then there is the killing. My understanding of using lethal force is that it is limited to imminent danger. Someone’s life has to be in danger now, not some person who might use the drugs a week from now. This doesn’t seem to be the case here. The U.S. Navy was in control. They didn’t ask them to surrender and there was no imminent danger to anyone until the Navy attacked the drug smugglers.

Finally, drug smuggling isn’t a capital crime. No where in the United States can anyone be executed for drug smuggling. Again, what would have happened if this had happened on U.S. soil? Also has the status of terrorists been designated to local drug dealers? Can we expect executions in the streets to ensue?

Of all the shitty things that Donald Trump has done, this, I believe, is the worst because he has undermined my notion of what my rights are. I used to be able to say with some confidence what they were. Now you can say well as long as you don’t engage in drug smuggling you are safe. For now, maybe, but this man has intimidated his way into being the final say about what the law is and how the government interprets the law. So far he has used them against unpopular and marginal targets. As I am gay and reside in a more vulnerable part of the population, I question how safe I really am. All I can say is I don’t feel particularly safe anymore.

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I was once discussing Social Security with a much younger colleague. She was convinced it wouldn’t be there when she got old enough to receive benefits and couldn’t understand why I was supporting a system that could be belly up at any time soon.

This recurring concern still continues to bother young people entering the work force — social security will be bankrupt by the time I retire. Why should I contribute to a failing system? My argument 30 years ago is the same one I will give young people today.

  1. If you are going to place a bet on what institutions are going to be around in 40 years, my mark goes on the U.S. Government. It has been around, as we know it, since 1789. The best estimate of businesses making it 100 years is 0.5 %.
  2. If Social Security collapses, there is a good chance that there any private businesses handling retirement accounts are also going to be in trouble as well. Hell if Social Security collapses there is a good reason to believe that there is no Federal Government, no Federal Reserve, and no law and order. So, good luck collecting on your 401K in this dire situation.
  3. My colleague, based on absolutely no evidence, thought she could invest her money better. But she wasn’t investing any money at all. She was spending every last dime to live. How she thought she was going to out invest Social Security was beyond me.

The corporate shill that encouraged me to invest in my company’s 401K advised me that retirement was a three legged stool — Social Security, 401K/pension, and savings. We needed all three in order to retire. For some reason, Social Security is seen as the weak leg of this stool is worrisome when it is the most dependable leg of the stool — just ask the 73% of retired people who depend upon social security for over half of their monthly income.

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As I get older, I have been thinking more of death and subsequently the afterlife. I have to say the afterlife really has little appeal to me. I mean it is eternity, for Christ’s sakes, what could I have against eternity. First, it is an awfully long time. Forever. It is kind of overwhelming.

Then there is the meeting all dead friends and relatives. This sounds good in theory but I a not sure the practice would meet my expectations. For example, my parents have been dead for over 20 years. Knowing them, they are already established in their afterlife and here I come along expecting to hang with them. Why would they want to raise me yet again? I was a lot of trouble the first time around and they have to show me the ropes yet again.

Or worse still, I will be met my Grandmother Schnell. She was a terribly unhappy woman on Earth and I can’t imagine that heaven would change her much. You are talking an eternity with a woman I avoided when she was alive. Sorry but I am not interested in an eternity with her.

Finally there is the eternity of church services. Praising God all day long 24/7/365. I could barely tolerate once a week when I was forced to attend services when I was a kid. Imagine an eternity of Sunday church services — bad singing, empty rituals, and haranguing sermons. Sounds very much like Hell to me. Maybe, just maybe, this is Hell especially for all those people who hated Church services. Think about it. What better way to punish these malcontents for an eternity.

But mostly it is the idea of having to learn everything all over again. Starting out all over again and learning a whole new system which doesn’t involve activities that I am particularly interested in. Things like drinking, sex, and goofing off with friends. Now that I could manage for an eternity but that isn’t what the brochure says about Heaven. Sorry, I just don’t think I have it in me.

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I can’t believe I find myself in the position of defending Piers Morgan but such is the world we live in that a pompous ass like Morgan has become the voice of reason. Tucker Carlson tried to get Morgan to use the word faggot. Morgan politely declined which didn’t satisfy the feisty Carlson as he fired off a round of faggots. He then wondered why he couldn’t say the N word.

Interestingly Carlson used the N word instead of the actual word. The repercussions for the N word were too much even for him. He knew enough not to say the actual word which also means he knows why he shouldn’t say faggot. Free speech comes with repercussions. He thought he could get away with faggot but knew enough not to gamble on saying the N word. And he has the balls to complain he doesn’t understand. He understands all too well.

When people complain that they can’t use words like faggot or the N word, they are being incredibly disingenuous. They understand the meaning of these words. They are derogatory and hateful words. People use them to hurt people and that’s why most people avoid using them. People know that and choose their words carefully as a way to manage their way through civil discourse.

In the good old days, say 50 years ago, a White man could say the N word without much of price. Thankfully this has changed. The audience for people willing to hear a White man say the N word without repercussions has gotten infinitesimally small. You are free to say it but there will definitely be a price as there should be.

But, why then do Blacks get to use the N word and he can’t. Well, hmm, let me think about that one. Maybe, and I am just guessing here, it might be that for a good portion of American history that whites used the N word as a way of putting Black people down. A White person carries some historical baggage for racism so it becomes important for them to avoid using the N Word to avoid looking racist. Blacks, on the other hand, do not bear this same historical baggage so are better able to get away with using it. Yes, it is unfair but then life is unfair.

The annoying thing about this whole kerfuffle is that Carlson understands perfectly well why he shouldn’t say faggot and the N word. Pressing Morgan to partake in it was a childish attempt to undermine Morgan’s good manners. To Morgan’s credit, he refrained from getting pulled into Carlson’s nonsense. But if it is so darned important for Carlson to say faggot or the N word without social cost, I suggest he attend a KKK meeting, I am pretty certain he could get away with it there.

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One of the most remarkable accomplishments of modern marketing is the one the Rich have pulled on the American Middle Class. They have managed to make Americans more afraid of taxing wealthy people in the unlikely event that these members of the Middle Class become billionaires than the much more likely event that they will need, at some point in their life, available social services that will help them weather a financial storm.

It is peculiarly American trait which turns its full power against the Poor for being poor and fuels fear in the Middle Class that if they tax too much the whole money machine we have come to depend upon will come crashing down around them and, then, everybody will be poor. Is that what you want? Everyone being poor. How this message continues to attract believers is beyond me but lets face it, it somehow continues to hold a large segment of the American population in it’s thrall.

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My parents were Catholic and so they took it up themselves to raise their five children as Catholics. In order to make this happen, I endured 12 years of Catholic schools. I am afraid the Catholic school system let them down terribly. On the plus side I acquired a pretty good working knowledge of the Bible and religious doctrines, at least, as understood by the Roman Catholic Church.

The first big roadblock to me continuing as a Catholic was I could never understand why Jesus Christ had to die for our sins. Nobody could really explain the reasoning. It hardly seems fair to have an innocent man die an incredibly violent death in order to save the souls of the worlds’ sinners.

Now, I get that something had to be done. The sinners were doomed for Hell but why God determined that the only way this could happen is for Jesus to die. Wait, I take it back, I really don’t understand why God created a world of sinners that needed Jesus to die in order to save them. Jesus whole death sentence is based in the failure of humanity to uphold God’s laws. Something he knew was going to happen when he created Adam and Eve.

Why does God need to have such suffering in order to say, well OK, Jesus died a horrible death, by dying, Jesus showed how much he loved human beings so I will give all human beings a second chance to get into Heaven. Even more troubling to me is that God knew Jesus would willingly die on the cross so even before He set all of this in motion, why bother?

I was in a Spanish Church with a Christian friend. We were marveling at the artwork which depicted Jesus on the cross when she said “you know he would do all again. Die for our sins.” Which,OK, given Christian Myth, true. But why? This wonderment that Jesus would willingly suffer death to redeem man leaves out the important question, at least for me. God could ask anything, certainly less painful methods of execution, yet he demanded death, a rather unpleasant death at that. Why?

Based on this fundamental tenant of Christian faith, why would I believe that God is a loving God. He sounds more like a sadist to me. Pain and suffering is a part of the plan. Dear God, why?

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I love Bill Maher’s response to Karoline Leavitt’s defense of Trump calling a reporter piggy. Leavitt thinks it is good that Trump is so honest and frank with reporters. Maher took her up on her defense of being honest and frank and called her a bitch. Good for him.

Trump is nearly 80 year old man. He knows that he crossed a line when he called a woman he has a professional relationship piggy. Anyone, as Trump has been, involved in the business world of the last 50 years knows it. The woman deserves an apology but won’t get one because Trump, in that warped little mind of his, thinks that apologizing is some form of weakness and he is so worried about being perceived as weak that he will never deign to apologize to anyone.

This isn’t really the worst problem this little foot-in-mouth incident exposes. Getting an apology is between Trump and the reporter. What is troubling is that Leavitt and other Trump lackeys aren’t willing to call him out for it. No one is willing to remind him of the hard truths of living in the 21st century and how he should conduct himself in his professional relationships.

Yes, she wants to keep her job but this would seem like a good opportunity to help the boss out. An apology would end this relatively minor dust up. Now he looks like an asshole when he could look like less of asshole, sorry he will always be an asshole in my eyes, with a simple I’m sorry. Since Leavitt isn’t saying that an apology is order, it speaks volumes about Trump’s management style. You can’t speak honestly with him even when the stakes are low.

This is a terrible person to be in charge of a business and potentially disastrous person to be running a country. But hey ho at least those Commie Democrats aren’t in charge.

The good news is I think every reporter in the White House pool should feel free to address him as President Fatso. I mean just to be honest and frank with him. He clearly values that kind of honesty.

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I just used the term underage girl while writing about the Epstein Files. It bothered me as I felt it was redundant. A girl, by the very meaning of the word, is underage. Girl is sufficient. Right?

I think this is due to the fact that, in the past, girl was used to describe young women. So if I said girl, people might think I was talking about an adult and not someone who was underage.

I debated this for quite some time before I opted for underage girl. I just think it more clearly describes who I was talking about.

But am I wrong?

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Having been Wily Coyote to Roadrunner Donald Trump numerous times since Trump took office, I am a bit suspicious that the Epstein Files are going to change anything. Truly, if the Democrats had anything significant on him they would have released it before now and Trump has changed his mind about releasing them, I think, then, there can’t be anything more damaging to Trump than what we already know.

Consider:

  1. The Justice Department has had this information for years. If there was something worth pursing, it would have been pursued by now. It just beggars belief that Democrats would sit on something that was damaging to Trump for this long. If they did, then they should be sued for political malpractice.
  2. The new evidence would have to be undeniable and horrible. Barring videos depicting Trump struggling with an underage girl then I think he is going to be fine. Let’s face it, he was convicted of sexual abuse and still won the 2024 election. There would have to be something truly damning for this to matter and if they had this damning evidence why did the Justice department sit on it so Trump could win the 2024 election. It doesn’t make any sense.
  3. If all the new evidence shows is that Trump knew Epstein and Epstein thought Trump was an asshole, then I am afraid that is a lot of nothing. Lots of people knew Epstein and lots of people think Trump is an asshole. Tell me something new.
  4. Trump is willing to release the evidence. I don’t mean to give Trump a compliment here but he isn’t that dim. The thought that he would willingly release evidence that would prove he was involved in child sex trafficking and rape is under estimating the man who has bested his betters quite a lot.

My point here is that I lived through too many Trump is finally cornered situations only to see Trump beep beep right out of the corner. Maybe let’s wait on the celebration and champagne until Trump is really backed into a corner. I just don’t think this is it.